FAQ

Welcome to the Ianscare FAQ page. Here, we aim to address your most common queries about our products. If you have any additional questions, feel free to contact our customer support team for further assistance.

1. Are Ianscare products cruelty-free?

Yes, all Ianscare products are cruelty-free. We are committed to providing you with ethically sourced and cruelty-free skincare that have not been tested on animals.

2. What makes Ianscare oils different from other brands?

Ianscare oils are crafted from the purest natural sources, free from harmful chemicals and additives. We use a meticulous extraction process to ensure the highest quality, delivering the most nourishing and luxurious experience for your skin and hair.

3. Are your skincare products suitable for all skin types?

Our skincare products are formulated to be gentle and suitable for a wide range of skin types. However, it's always a good idea to perform a patch test when trying a new product to ensure compatibility with your skin.

 4. Can I return or exchange a product if I'm not satisfied?

Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, please contact our customer support team within 14-days(Domestic) & 30-days(International) of receiving your order for assistance.

5. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on your location. Please check our shipping information for more details.

6. Are Ianscare products suitable for sensitive skin?

Many of our products are formulated to be gentle and suitable for sensitive skin. However, individual sensitivities can vary. We recommend reviewing product ingredients and performing a patch test if you have sensitive skin.

7. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and delivery of your order.

8. How can I get in touch with Ianscare's customer support?

For any inquiries or assistance, please visit our "Contact Us" page on the website. Our dedicated customer support team is ready to assist you with any questions or concerns you may have.

Thank you for choosing Ianscare as your destination for natural beauty and wellness products. We hope these FAQs have been helpful, and we look forward to serving your skincare needs